Trust Center

How we protect you.

You're linking a card to us. Here's exactly what happens to it, who can see what, and how to reach a real person.

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Your card number stays with Visa

When you link a card, Visa tokenizes it. VeteranCrowd never sees or stores your full card number, and nothing changes with your bank or card account.

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Merchants never see your status

Your card is recognized at the payment-network level. The cashier, the store and the checkout system never learn that you served.

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Status confirmed once

We confirm service through the VA, or a .mil email for active duty, Guard and Reserve. No document uploads, and you only do it once.

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Encrypted in transit and at rest

Traffic uses TLS 1.2 or better. Stored data uses AES 256-bit encryption. Only a small number of staff can access member data.

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Why the 30–45 day window

Cash back posts automatically; available after a 30–45 day settlement window. That window lets returns and chargebacks clear before the money is yours.

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Free, and funded by merchants

You never pay to join. Participating merchants fund the cash back because they want to earn the loyalty of the military community.

Is VeteranCrowd legit?

Yes. VeteranCrowd Rewards, Inc. is a veteran-founded and veteran-operated company. Our founder, U.S. Army veteran Bob Louthan, started it after being turned away at a checkout counter for asking about a military discount.

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Talk to a real person

call804-496-1719 mailsupport@veterancrowd.com Send us a messagearrow_forward

The details

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